Maintains a solid understanding of system configuration of customer benefit structure and products and plan designs necessary to accurately process administrative and non rated changes to existing business, requests for information, benefit highlight summaries as well as other related client requests. Collaborates with other functional areas to secure data for presentatio

Documents all patient interactions in a concise manner that is compliant with documentation requirements for Model of Care, NCQA and Center for Medicare and Medicaid Services (CMS) regulations. Receives and responds to incoming Care Coordination inquiries from all communication venues e.g. phone queue, TruCare, portal, claim queue, department e mail box or Rightfax. Coord

Serve as a resource or Subject Matter Expert (SME) for other team members or internal customers Handle escalated calls, resolving more complex customer issues in a one and done manner Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and explan

We value work life balance and have flexible on site and remote non clinical opportunities available. We believe in employee development, professional growth and company longevity. Our culture is one of mutual respect, teamwork and equality. Competitive salary, great benefits, and other attractive incentives. Manage administrative intake of members Calling on all referral

Documents all patient interactions in a concise manner that is compliant with documentation requirements for Model of Care, NCQA and Center for Medicare and Medicaid Services (CMS) regulations. Receives and responds to incoming Care Coordination inquiries from all communication venues e.g. phone queue, TruCare, portal, claim queue, department e mail box or Rightfax. Coord

Planning and dispatching in an accurate and timely basis to meet established metrics. Working with management teams to ensure that scheduling, routing and service are optimized and efficient. Using software and tools to identify the lowest cost solution based on need. Continuously improving our dataset in an effort to optimize our model and service. Providing daily commun

Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! BilingualParts Customer Service Representative Job Type Contract to Hire Location Fully onsite at Manor Park Dr Columbus Ohio 43228 Pay $20/hour Schedule Monday to Friday from 8 30AM to 5PM Start Date TBD Candidates mst be fluent in English and Spanish ESSENTIAL FUNCTIO

Must be able to communicate fluently in Spanish Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! F

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call h

CUSTOMER SERVICE REPRESENATIVE OPEN (ONE ENGLISH SPEAKING ROLE AND ONE SPANISH SPEKAING ONE OPEN) Located in Hilliard, OH Pay $19/hr Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide a

HybridSales administrator and training support.Sales Administrator who will be responsible for supporting the sales team by providing administrative and organizational assistance, budgeting.Complete Sales Team paperwork related to change orders, product returns, customer credit requests, new account applications & order shipping changesAbility to follow up with internal a

Must be able to communicate fluently in Spanish Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! F

Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! BilingualParts Customer Service Representative Job Type Contract to Hire Location Fully onsite at Manor Park Dr Columbus Ohio 43228 Pay $18/hour Schedule Monday to Friday from 8 30AM to 5PM Start Date TBD Candidates must be fluent in English and Spanish ESSENTIAL FUNCTI

Bilingual Customer Service Opening $19/hr Located in Hilliard, OH Must be able to communicate fluently in Spanish Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, co

Our client is seeking a Customer Service Specialist to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team! The Customer Service Specialist is a temporary opportunity with a fully remote schedule. Responsibilities We are hiring 5 virtual customer service agents. The agents will be working on solving claims via